We offer Free Standard Shipping across the UAE on all orders

Processing Time

Orders are processed within 1 business days.

Delivery Time

Standard delivery takes 2–3 business days after dispatch.

Tracking

You will receive a confirmation email with tracking (if available) once your order ships.

Shipping Area

We ship within the United Arab Emirat only.

Need Help?

Email: alisouq597@gmail.com

Refund Eligibility
We offer refunds on items that are:
Unused
In original condition
Returned within 14 days of delivery

Non-Refundable Items
Used, damaged, or opened items
Sale or clearance items

Refund Process
Once your return is approved and received, your refund will be issued to your original payment method within 3–7 business days.

Contact

Refund enquiries: alisouq597@gmail.com

Easy Returns

You may return your item within 14 days of delivery if it is unused and in original packaging.

How to Start a Return

Email us with your order number and reason for return:

📧 alisouq597@gmail.com

Return Shipping Costs

Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Exchanges

We can exchange items of equal value once the returned product is received and inspected.

We respect your privacy and keep your information secure.
We collect basic information such as:

Name
Email
Address
Payment details (securely processed by Shopify)

Your information is used only for:

Processing orders
Customer support
Improving your shopping experience

We do not share or sell your data to third parties.